Privacy Policy
IRON REBEL – PRIVACY POLICY
Iron Rebel, Inc. (“Iron Rebel,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the rights and choices available to you. This policy applies to your use of ironrebel.com, our products, services, SMS program, email communications, and any other digital property controlled by us.
1. INFORMATION WE COLLECT
We may collect the following types of information when you visit our website, make a purchase, sign up for email or SMS marketing, or interact with us:
1.1 Personal Information You Provide
- Name
- Email address
- Mobile phone number
- Billing and shipping address
- Payment information processed through our secure payment partners
- Account login details
- Survey responses, product reviews, and customer service communications
- Information related to promotional sign-ups, giveaways, and events
1.2 Automatically Collected Information
We may collect data automatically through cookies, pixels, tags, and similar technologies, including:
- IP address
- Device identifiers
- Browser type
- Operating system
- Cookie data and tracking IDs
- Pages viewed, products viewed, referring URLs, and browsing behavior
- Approximate location data (such as city, region, or ZIP code)
1.3 Information Collected Through SMS Enrollment
If you opt-in to receive SMS text messages from Iron Rebel, we collect:
- Mobile phone number
- Date, time, and method of opt-in
- Keywords used to join
- Message interaction data (delivery, clicks, purchases)
- Opt-out confirmations
2. HOW WE USE YOUR INFORMATION
We use personal information to operate, improve, and secure our business. Uses include:
2.1 Order Processing & Customer Support
- Processing and fulfilling orders
- Communicating order updates and shipping information
- Responding to customer support inquiries
2.2 Marketing & Personalization
- Email marketing (if subscribed)
- SMS/MMS marketing (if opted-in)
- Personalized recommendations and promotions
- Retargeting ads and abandoned cart reminders
2.3 SMS Communications
If you opt-in to SMS marketing, we may send:
- Promotional messages
- Product launches and sales alerts
- Cart-reminder messages
- Order or account-related alerts
- Standard message and data rates may apply.
- Consent to SMS marketing is not a condition of purchase.
2.4 Abandoned Cart SMS Notifications
If you abandon a shopping cart while browsing our site, cookies and browser data may be used to detect this behavior.
If you have opted-in to SMS communication, this information may trigger automated cart-reminder text messages.
2.5 Internal Business Operations
- Record-keeping
- Fraud prevention
- Security monitoring
- Website improvements
- Analytics and performance tracking
3. COOKIES & TRACKING TECHNOLOGIES
We use cookies and similar technologies to:
- Track cart activity
- Personalize your browsing experience
- Understand website performance
- Enable abandoned cart flows
- Improve advertising relevance
You may disable cookies via your browser settings, though doing so may limit certain site functions.
4. HOW WE SHARE YOUR INFORMATION
We do not sell your personal information. We may share data only in the following ways:
4.1 Service Providers
We share data with trusted partners who help us operate our business, such as:
- Payment processors
- Fulfillment and shipping partners
- SMS and email service providers
- Analytics and advertising vendors
- Website hosting providers
These partners only receive the information necessary to perform their services.
4.2 SMS Data Sharing Restrictions
SMS opt-in data, consent status, and mobile numbers are not shared with non-affiliated third parties for marketing purposes. We may share SMS data only with vendors who assist in:
- Delivering SMS messages
- Managing compliance
- Processing opt-ins and opt-outs
- Preventing fraud and carrier filtering
4.3 Legal Requirements
We may disclose information if required to do so by law, court order, or government request, or to protect our rights and customers.
5. LOCATION-BASED INFORMATION
If you browse our website from a mobile device, we may collect approximate location data (e.g., city or ZIP code) for analytics and marketing optimization. If we ever use precise location tracking (GPS-level), we will:
- Request explicit consent
- Clearly disclose the purpose
- Allow full opt-out
We do not sell or share location data with third-party marketers.
6. YOUR RIGHTS & CHOICES
6.1 SMS Opt-Out
You may opt-out of marketing text messages at any time by replying:
- STOP
- UNSUBSCRIBE
- Or another recognized keyword
After opting out, you will receive a confirmation text and no further marketing SMS messages. Transactional messages (order updates, support replies) may still be sent unless you request otherwise.
6.2 Email Opt-Out
You may unsubscribe from email marketing at any time using the “unsubscribe” link at the bottom of any email.
6.3 Access, Correction, and Deletion Requests
You may request:
- Access to your data
- Correction of inaccurate information
- Deletion of your personal data, subject to certain legal exceptions
Contact us at info@ironrebel.com for assistance.
6.4 Cookies
You can adjust your cookie settings through your browser.
7. DATA SECURITY & RETENTION
We implement administrative, technical, and physical safeguards to secure your data. We retain information only as long as necessary for:
- Order fulfillment
- Legal compliance
- SMS program compliance
- Recordkeeping and fraud prevention
When no longer needed, data may be deleted or anonymized.
8. CHILDREN’S PRIVACY
Our site and products are not intended for anyone under 13. We do not knowingly collect personal information from children.
9. INTERNATIONAL USERS
If you access our website from outside the United States, your data may be transferred to and processed in the U.S., where privacy laws may differ.
10. THIRD-PARTY LINKS
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
11. POLICY UPDATES
We may update this Privacy Policy periodically. When updated, the “Last Updated” date at the top will change. Your continued use of our website or services after updates constitutes acceptance of the revised policy.
12. CONTACT US
If you have questions about this Privacy Policy or your data, contact us at:
Iron Rebel, Inc.
30 Waterworks Way
Irvine, CA 92618
Email: info@ironrebel.com